Frequently Asked Questions

Everything you need to know about shopping with 33mm.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.

How do I return an item?

We offer a 30-day return policy. Items must be unworn, with original tags attached, and in their original packaging to be eligible for a full refund.

Are your materials sustainably sourced?

At 33mm, we prioritize high-quality, durable fabrics. We are committed to ethical manufacturing practices and working with suppliers who meet global environmental standards.

How do I find the right size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel an order within 1 hour of placement by contacting our support team.